Capturing the voice of the customer is difficult when it comes to web visitors. They visit, the peruse, they leave. Wouldn’t it be great if you could allow for your visitors to speak with you in real time?
Now you can. Simple2Chat.com has added a widget which will allow you to do exactly that.
http://www.simple2chat.com/embed.php
has instructions on how to generate a widget for your website.
When a visitor wishes to start a conversation s/he can click on the widget on your website:
Simple2Chat.com Widget
You are notified in a tracking conversation:
Notification in tracking conversation
You can then click on that conversation and speak with your visitor in real time.
Response to Customer
All of this is free, anonymous, and doesn’t require anyone to install any software.
Pretty simple huh? Shouldn’t everything be this easy?
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